Once you submitted your payment via the available e-payment gateways (Paypal or Stripe) it should be processed at there end and added to our system automatically and you should see the updated balance immediately.
In case your payment hasn't updated your balance within few minutes you've to open us a billing ticket with enough information about the transaction and we'll fix that ASAP.
In case your payment hasn't updated your balance within few minutes you've to open us a billing ticket with enough information about the transaction and we'll fix that ASAP.